In our review of the best travel takaful / insurance companies, Etiqa Takaful is one of the best travel protections for Malaysians. The Travel Takaful is called TripCare 360 Takaful and offers the following key benefits:
- 25% online discount, when purchasing online
- Cashless Oversears Hospital visit
- No claims discount on annual contracts
It appears that the prices from Etiqa Takaful are higher than Takafu Malaysia, but one needs to carefully compare one by one the benefits to understand the difference. One key difference is that Etiqa Takaful provides higher medical expense protection for you with the Platinum Plan than Takaful Malaysia. Takaful Malaysia’s highest medical expense protection is RM 300k, whereas Etiqa Takaful provides protection up until RM 500k. You can read our Guide to Travel Insurance to learn what we believe are the most important coverage for travellers. Besides offering protection for travel inconveniences like flight delay or baggage loss, Etiqa is one of the few companies that offer cashless medical care abroad. Cashless medical care means that if you have to go to the hospital in another country, you do not need to pay cash upfront. You can call the 24/7 hotline +603-2161-0270 and request a Guarantee Letter for the nearest hospital. The hospital will then treat you without any payment by you. The payment is settled directly between the hospital and Etiqa Takaful.
Etiqa Takaful has also been in the news in providing outstanding service to their customers and sometimes even exceptions. On August 23rd, 2019 Etiqa Insurance and takaful approved that all delays from the KLIA airport disruption should be compensated. Normally, travel insurance only pays for delay by the airline. Etiqa made an exception here and treated the airport delay as a flight delay. Anyone who had purchased an Etiqa Tripcare 360 Takaful will receive extra money for the delay. You can read more about it in the Star Online “Making an exception, Etiqa to pay KLIA flight delays” or the Edge Malaysia “Etiqa to pay flight delay claims for travellers affected by KLIA IT glitch”