At iBanding, we love helping people make informed decisions by bringing the right insurance knowledge. To top that, there are dedicated insurance agents all over the country who are marching hand in hand with us to accelerate our efforts. We intend to create a transparent overview of the insurance industry, by helping you connect with the best insurance agents near you. So this week we’ve decided to introduce to you the top 4 most recommended insurance agents in Kuala Lumpur.
Read honest opinions and feedback from their customers. Here you will also find that each one of them is experts in their own insurance fields.
Syafig specializes in Islamic Financial Services in Asia. He strives to provide seamless and efficient insurance solutions to his customers.
As a successful individual, his customers consider him as someone who is meticulous and is very ardent in ensuring perfection.
Based in Petaling Jaya, Syafig offers a wide range of life and general insurance solutions.
Customer Review (Example)
An interview with Syafig
What is your best recommendation of an insurance product to your customer?
I would recommend PruBSN Warisan. It is a policy that is designed for someone who is looking for long term investment and life protection at the same time.
It’s also my most recommended insurance product because it has a critical illness policy.
Do you have a life motto that you live by when interacting with customers?
Any chance I get to interact with a customer or a potential customer, I strive to provide them with 100% world class service standards.
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Yap has 13 years of experience in the construction industry. After many years of working as a project manager, and being successful at what she does, she eventually pursued her career in insurance.
Today as an insurance agent, she views being an insurance agent as paying it forward. “When you find someone with not enough insurance, you will try to get them covered. If you managed to get that person covered, you are actually helping their family and themselves to secure their family’s future.”
An interview with EanMei Yap
What is your best recommendation of an insurance product to your customer?
To be honest, it really depends on the customer need. I won’t be recommending something that the customer doesn’t need.
With my insurance knowledge, I typically conduct a fact finding session with customers i.e. types of policies they currently have, family background, marital status and so on.
With this information, I’m able to understand their current situation and needs where eventually it gets easier for me to offer an insurance plan accordingly.
Do you have a life motto that you live by when interacting with customers?
I live by 2 values. Integrity and to always provide my customers with the best service.
Andy is full time in the insurance industry providing effective and practical risk management solutions for people of all walks of life.
Clients love that he manages claims with care and that he is a trustworthy and committed to bringing the right insurance needs to his customers.
He is currently serving more than 100 people who consist of Malaysians, foreign individuals and a number of SMEs.
Customer Review (Example)
An interview with Andy Mervin George
What is your best recommendation of an insurance product to your customer?
I strongly believe that anyone should take up a savings and investment plan. There are still many people who are living with no savings and with no investment plan at all.
So yes, this is something I would recommend.
Do you have a life motto that you live by when interacting with customers?
To have a friend, one must be a friend first and foremost. This is something I live by.
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Samuel was a former Medical BioScience graduate from Monash University. He holds several prestigious titles to his name such as FLMI, ACS, and ARA.
With a decade of insurance experience as an Underwriter with AIA, Singapore as well as a substantial experience in the Customer Experience department. Eventually, he pursued a career as a Registered Financial Planner.
Customer Review (Example)
An interview with Samuel Raj
What is your best recommendation of an insurance product to your customer?
I believe there is no one insurance product that is a one size fits all. Everyone has different needs.
At the end of the day, a single young man may only need a medical card. Eventually, if he moves on to having his own family, he will have more responsibilities. By then he may need more than just a medical card. So, it really depends on their current needs.
So, it really depends on the customer’s current situation.
Do you have a life motto that you live by when interacting with customers?
With my strong insurance background, I understand that insurance can get very complicated. Terms and condition can get very technical and it’s not something a layman person can understand.
That’s where I come in to help simplify the terms and conditions— including to simplify the many years of insurance knowledge I’ve acquired.
Keep it simple and easy to understand—always.
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